FAQ

Frequently Asked Questions!

My lip balm had become grainy!
This can happen due to temperature changes. If you leave lip balm in your purse or pocket, or you live in a hot environment, the lip balm will melt. When it hardens it may become grainy again. It's still perfectly safe to use so do not be concerned!

My lip balm has white spots on it!
Do not be alarmed, this is NOT mold! This is called wax bloom which happens due to the beeswax in the balm. This can be caused by cold temperatures, as well as general oxidation overtime. It is harmless and you can simply cut away the wax bloom.

Is the lip balm vegan?
No, the use of bees wax means that an animal product has been used to create this lip balm.